What is Productive Conflict?

Today’s question is from Jaime in Princeton New Jersey.  “I have been reading your book and learning a lot from it.  Could you talk about productive conflict?  It doesn’t seem like those two words go together.”  Productive conflict is understanding that conflict happens and when done correctly is a healthy part of any relationship/team.  Too often we wait until we are upset before we address a problem.  Being productive means we talk about a problem when it is small, explain what we need and why we need it, use active listening when hearing the other person’s side, reach/implement a solution and move on.  If you have a question you would like me to answer, send me an email at [email protected] or use the contact page on the website listed above.